We deliver the products in 1-5 business days.
The prices include the VAT 24%. The currently valid prices are always posted in the web shop.
Paytrail payment system communicates your payment to the seller. The system is offering all the Finnish bank transfer options. Paytrail is a safe payment method for you. The service is conductedvia Paytrail web page. Paytrail is maintained by Paytrail Oyj:
Paytrail Oyj, VAT No: FI21228397
Telephone: 0207 181830
When you have chosen one of the payment methods, the transaction continues in the system of the payment method. After approving the payment and returning to the web shop, the web shop will get noticed immediately. The payment is made to the account of Paytrail Finland Oyj and later on will be transferred to the seller. It´s safe, easy and fast!
Payment with credit card
You can use the most common credit cards (Visa, Visa Electron, Mastercard) approved by Luottokunta. The web shop is acting as a marketer of products and services, and deliver the purchases to the buyer. It also manages the legal and other duties related to the purchase.
When using a credit card, the trade is between the customer and Paytrail Oyj, who then transfers the payment to the seller. The contractual partner of the customer is Paytrail Oyj.
You may return your purchase to us within 14 days from the shipping date for a full refund or exchange. Due to hygiene reasons and the personal nature of beauty and toiletry products we are unable to accept returns on any used or opened items under any circumstances.
Before returning the product, please contact us at firstname.lastname@example.org and let us know which product you are returning or chancing.
The returnable package needs to be carried to the post office within 14 days of receiving it. Käsämä Cosmetics reserves the right not to refund the returns after the time period of 14 days.
If there’s a problem with your product, please contact our customer service. We don´t collect cash on delivery shipments. We will refund the product as soon as we verify the product is unopened and unused and in perfect condition.
Please return the products to the post office chosen by you.
The return policy concerns also damaged products or wrong products. In these cases you don´t need to pay the delivery costs.
tel. +358 4053 97996